Success stories Ben Horsley

Village Manager

Tell us about your role.

I am the Village Manager of a large remote workforce accommodation village. As the village manager I liaise with clients, oversee all operations of the village and work closely with heads of department managing housekeeping, maintenance, catering, reservations and retail outlets. Being a remote location, one of the key challenges of the role is keeping staff engaged, motivated and happy. The skills I have learnt over the past 18 months has helped me achieve this.

What is 1-1 coaching like?

Having one-to-one coaching has been instrumental to my success. Being able to discuss challenges with my coach and learn tools to overcome them has been so much more valuable than "generic" training that I've done in the past.

What did you get out of the program?

I have learnt to understand how myself and others work together and steps to take to improve these relationships. This has allowed me to progress within my company and be promoted.

What advice would you give to someone starting out with coaching?

Be open and honest and put as much into it as you want to receive.

A word from the coach

"From the outset of our coaching partnership, Ben showed up an enthusiastic and willing participant. What stood out most to me, was Ben’s willingness to bring real life scenarios to our coaching sessions and his openness to experimenting with new ways of working with his team. I observed significant personal and professional growth in Ben as he courageously embraced workplace challenges, supporting his team to achieve and exceed their goals. I thoroughly enjoyed working with Ben over the past year and am confident that he will continue to excel in his career endeavours."