I have worked in Aged care management for over 20 years most recently in an independent village manager role. This newest environment has been my most enjoyable role as have been given permission to work in a far more transformational way as opposed to being a transactional leader. My role is very varied and as such presents with different daily challenges of which this programme assisted to provide me with tolls / resources and skills to better manage.

1-1 coaching seemed to be far more personable. I found my coach had a great understanding of my needs and how best to support me to fill and bridge my learning gaps.

It has boosted my confidence to be able to manage the very varied situations I am faced with. It has been insightful and reassuring to know I now have a toolbox of tricks and hints I am able to use if I need.

Be an open book. Recognise the areas you need to focus on and have confidence in your coach to get you there.